Routine phpVMS tasks
Get help with normal supported configuration changes and ongoing application tasks during the active service period.
Technical Management / prepaid support
Need technical help?Buy a month. Move on.
Your virtual airline should not come with a permanent server-maintenance obligation. Technical Management provides a prepaid month of assistance with supported phpVMS and hosting tasks. When you don't need it, don't buy another month.
Prepaid, nonrenewing · Supported-scope help · Support Monday–Friday, 8 AM–4 PM Pacific
HELP WITHOUT A FOREVER SUBSCRIPTION
Support should match the month you're having.
Some months everything runs smoothly. Other months something needs attention. Buy technical help for the supported stack when it is useful, without automatically adding it to every future bill.
Troubleshooting and maintenance
Ask JPH to investigate supported service issues, perform routine maintenance, and address server-side problems within the agreed scope.
Helping another virtual airline
You can contribute prepaid Technical Management to a VA you support through our separate Sponsor a VA checkout.
WHAT YOU GET
Useful help, with clear limits.
Technical Management is separate from recurring hosting. This is prepaid assistance for supported work—not a promise of unlimited development or every possible server task.
Supported configuration changes
Assistance with ordinary supported settings and technical adjustments in the covered environment.
phpVMS help
Help with the supported phpVMS core and routine technical operation during the purchased period.
Troubleshooting
Investigating issues that fall within the service's supported hosting or phpVMS scope.
Routine maintenance
Supported maintenance tasks covered by the purchased Technical Management period.
Server-side technical assistance
Help with the server-side part of your supported JPH service without changing your underlying hosting subscription.
Prepaid, not auto-renewing
Buy one month or several prepaid months. Expiration does not quietly turn into an ongoing Technical Management charge.
NO MYSTERY PROCESS
Only the help you choose to buy.
- 01
Buy a prepaid period
Choose the Technical Management purchase through Stripe. It is a one-time payment, not a recurring subscription.
- 02
Tell us what needs doing
Contact support with the relevant virtual airline or hosting account and a clear description of the task or issue.
- 03
We handle supported work
JPH addresses tasks within the purchased service period and supported scope. Larger projects get a separate quote.
THE PLAIN-ENGLISH VERSION
A month of help isn't a blank check.
Clear scope keeps this service affordable and keeps expectations honest for everyone.
- Technical Management does not replace the underlying hosting plan and does not automatically renew.
- Unlimited custom coding, site design, theme development, and third-party module debugging are not included by default.
- Complex migrations, major repairs, integrations, and out-of-scope development are separately evaluated and quoted before billable work begins.
- Support applies to the supported service and service period; buying a month is not a promise of around-the-clock availability.
QUICK ANSWERS
Questions before checkout?
Does Technical Management renew automatically?
No. It is a prepaid, one-time purchase. You choose when to buy another month or multiple months; it does not automatically attach a recurring charge to your hosting.
Do I need to change my hosting subscription?
No. Technical Management is a separate service. Your recurring hosting plan continues on its own terms.
Will you debug or build any phpVMS module I choose?
No. JPH supports the normal core within the applicable scope, but custom development, unsupported plugins, and third-party module debugging may require a separately agreed project.
Can I sponsor another VA's Technical Management?
Yes. The separate Sponsor a VA checkout lets you buy prepaid Technical Management for a recipient virtual airline. Sponsorship does not transfer ownership or account control.
Can you take on a bigger technical project?
Possibly. Migrations, major repairs, upgrades, integrations, and custom work are assessed individually and quoted before billable work starts.
Something not covered? Ask JPH support →
READY WHEN YOU ARE
Get the help. Skip the extra subscription.
One prepaid month of supported Technical Management costs $10 with tax included. Buy it when you actually need it.